Without getting into the nitty gritty of what 'extra virgin' is. so far so good. Order (arrived) with 2 jars in a soft plastic pack, both broken because they were porrly packed for a 'glass container'. Rang Green Trading, and a helpful young man answered my call (sorry I forgot your name). Promptly offered to send replacement jars after our brief conversation. Great service and prompt resolution. Package arrived a few days later - properly packed/secured and in a box (instead of the softplastic envelope) - great job and deserves acompliment. Been using it now for a few weeks and has not disappointed. I grew up in the Pacific Islands so coconut oil/cream is not foreign to this byer. Will definitely be purchasing again and have already recommended to a close friend, and her order is on the way. Keep up the good work. And when you have time, please email me on what "extra virgin" in coconut oil really means. I grew up in a family who had big coconut plantations.